CarzAuto Recycling Returns Policy
At CarzAuto Recycling, we are committed to providing high-quality recycled automotive parts. To ensure customer satisfaction, we offer the following returns and warranty policy:
1. Warranty Coverage
Engines and Transmissions: All engines and transmissions come with a 60-day warranty from the date of purchase.
Other Parts: All other parts come with a 30-day warranty from the date of purchase.
Electrical Parts: No warranty is provided on electrical parts.
2. Warranty Terms
The warranty covers only the part itself and does not include labor costs for installation or removal, or any other incidental costs.
The warranty is void if the part is damaged due to misuse, improper installation, or any modifications made to the part after purchase.
3. Return Conditions
All returns must be made within the warranty period specified above.
Parts must be returned in the same condition as sold, with no alterations or damages.
A 25% restocking fee will be applied to all returned parts.
Original receipt or proof of purchase is required for all returns.
4. Delivery Policy
Free Delivery: Free delivery is available on orders over $120.
Delivery Charge: Orders under $120 are subject to a $25 delivery fee.
We deliver from Bowmanville up to Mississauga within the Greater Toronto Area (GTA).
5. Return Process
To initiate a return, contact our customer service team at info@carzauto.ca or call us at +1 855-330-0202 with your order details and reason for return.
Once your return is approved, you will receive instructions on how to return the part to us.
Refunds will be processed within 10 business days of receiving the returned part, minus the restocking fee.
6. Exceptions
Parts not covered by warranty (e.g., electrical parts) are not eligible for return unless they are defective upon arrival.
Custom orders or special-order parts are non-returnable and non-refundable.
7. Contact Information
For any questions or concerns regarding our returns policy, please contact us at:
CarzAuto Recycling
Email: info@carzauto.ca
Phone: +1 855-330-0202
Address: 15550 Simcoe St, Sunderland, ON L0C 1H0
Thank you for choosing CarzAuto Recycling. We strive to provide the best possible service and appreciate your understanding of our returns policy.